以德州机构养老服务的客户服务如何?
Texas Senior Services offers customer service to help clients with their needs. Here's a breakdown of how they handle customer service:
Phone:
- Clients can call the Texas Senior Services hotline at 1-800-252-1133.
- The hotline is open from 8 am to 8 pm, Monday through Friday.
Email:
- Clients can email the Texas Senior Services customer service team at customerservice@texas-seniors.org.
- The customer service team will respond to emails within 24 hours.
Live Chat:
- Clients can chat with a live representative online.
- The live chat is available from 8 am to 8 pm, Monday through Friday.
Social Media:
- The Texas Senior Services Facebook page and Twitter account provide a way for clients to connect with the agency and share their experiences.
- The agency also uses social media to provide updates on services and events.
Additional Resources:
- Clients can also visit the Texas Senior Services website for more information and resources.
- The website has a dedicated page for customer service, where clients can find answers to frequently asked questions.
Overall, Texas Senior Services provides excellent customer service through multiple channels, including phone, email, live chat, and social media.
Here are some of the things that clients consistently praise about Texas Senior Services:
- The agency is responsive and helpful.
- The staff is knowledgeable and friendly.
- The agency is committed to providing quality care.
- The agency offers a wide range of services to meet the needs of all clients.
If you are looking for senior care in Texas, Texas Senior Services is a great option to consider.
